These terms support clear expectations. Project-specific scopes, payment terms, and deliverables may be handled in separate written agreements.
Agreement to These Terms
These Terms of Service ("Terms") apply to your use of the Lumalynn Marketing website and to communications, inquiries, proposals, and services provided by Lumalynn Marketing ("Lumalynn," "we," "us," or "our") unless a separate written agreement applies.
By using our website, submitting an inquiry, approving a proposal, or engaging our services, you agree to these Terms.
Services
Lumalynn provides marketing, web design, branding, SEO, advertising, social media, content, analytics, consulting, and related digital services. Specific deliverables, timelines, fees, revisions, and responsibilities are defined in proposals, statements of work, invoices, or signed agreements.
We may refuse, pause, or discontinue work if a project conflicts with our standards, legal obligations, payment terms, platform rules, or operational capacity.
Proposals, Payment & Scheduling
- Proposals are estimates unless stated otherwise and may expire after the stated validity period.
- Work may require a deposit, milestone payment, retainer, or full payment before scheduling or delivery.
- Late payments may pause work, delay launch, or result in additional fees where allowed by law or agreement.
- Timeline estimates depend on client feedback, approvals, access, content, platform availability, and scope stability.
- Requested work outside the approved scope may require a change order or separate approval.
Client Responsibilities
Clients are responsible for providing accurate information, timely feedback, required approvals, account access, brand materials, content, credentials, and any legal permissions needed for a project.
- You represent that materials you provide do not infringe third-party rights.
- You are responsible for reviewing deliverables and requesting corrections within the agreed review window.
- You are responsible for your business decisions, offers, claims, pricing, compliance obligations, and customer relationships.
Ownership & License
Unless a written agreement states otherwise, Lumalynn retains ownership of pre-existing tools, methods, processes, templates, strategy frameworks, code libraries, concepts, drafts, and internal know-how.
After full payment, clients receive ownership or usage rights to final approved deliverables specifically created for them, subject to any third-party licenses, platform terms, font licenses, stock assets, software subscriptions, or retained Lumalynn materials.
Portfolio rights
Unless agreed otherwise in writing, Lumalynn may reference completed work, client names, screenshots, results, and project descriptions in portfolios, proposals, case studies, social media, and marketing materials.
Third-Party Platforms
Many services depend on third-party platforms such as WordPress, Elementor, hosting providers, analytics tools, ad platforms, social networks, search engines, CRMs, payment processors, email tools, and plugins.
We are not responsible for outages, policy changes, account restrictions, bugs, security events, pricing changes, lost data, rejected ads, ranking changes, or other issues caused by third-party platforms.
Disclaimers & Limitation of Liability
Marketing results are affected by many factors, including market conditions, competition, budget, offer strength, sales process, seasonality, platform changes, and client execution. We do not guarantee specific revenue, rankings, leads, conversions, traffic, or advertising results unless expressly stated in a signed agreement.
To the fullest extent allowed by law, Lumalynn is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or reputational harm.
Indemnification
You agree to defend, indemnify, and hold Lumalynn harmless from claims, damages, liabilities, costs, and expenses arising from materials you provide, your use of deliverables, your business operations, your breach of these Terms, or your violation of third-party rights or laws.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Contact
Questions about these Terms can be sent to Lumalynn Marketing at seth@lumalynn.com or by calling (915) 990-0995.
Lumalynn Marketing
San Elizario, TX 79849
United States